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Tactical insights and how-to guides for teams building on customer proof.

Do You Still Need Semrush?
MarketingJul 8, 2026· 10 min

Do You Still Need Semrush?

MCP just split your SEO suite into two products: a reporting interface Claude now gives you for free, and a proprietary dataset you can't replicate. Here's the framework for deciding what the subscription is actually worth — from a founder who still pays for one.

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Why AI Engines Cite Anything at All
MarketingJul 6, 2026· 8 min

Why AI Engines Cite Anything at All

Users click a source inside an AI answer about 1% of the time. So why do engines cite at all? Because some claims can't stand on the engine's word alone — and understanding that incentive changes how you write, and how far you trust your own dashboards.

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How to Rank in ChatGPT and Perplexity (You Don't — You Get Cited)
MarketingJun 29, 2026· 8 min

How to Rank in ChatGPT and Perplexity (You Don't — You Get Cited)

You don't rank in ChatGPT and Perplexity the way you rank in Google — you get cited. Here's what each engine favors, the universal moves, and how to actually measure whether it's working.

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The AI Search Content Checklist: 10 Steps to Get Cited by AI Engines
MarketingJun 29, 2026· 6 min

The AI Search Content Checklist: 10 Steps to Get Cited by AI Engines

A 10-step checklist for making content citable by AI engines like ChatGPT, Perplexity, and Google AI Overviews — structured answers, fact density, verified proof, and schema.

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Why Verified Proof Is the Currency of AI Citation
MarketingJun 25, 2026· 8 min

Why Verified Proof Is the Currency of AI Citation

AI engines cite specific, attributable, non-promotional claims. That makes verified customer proof the highest-value content type for AI visibility — and most companies have none of it structured for citation.

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Where the Reasoning Lives: The Model-Selection Question Everyone Is Asking Wrong
MarketingJun 14, 2026· 7 min

Where the Reasoning Lives: The Model-Selection Question Everyone Is Asking Wrong

Teams pick AI models based on how hard the task feels. That's the wrong axis — and it's costing them on every single prompt.

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Stop Treating Case Studies Like Trophies
MarketingMay 5, 2026· 9 min

Stop Treating Case Studies Like Trophies

Most customer marketing programs are stuck waiting for the perfect story. Here's why publishing frequent, imperfect proof compounds faster than one polished trophy — and how AI buyer research is already changing what case studies need to be.

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Testimonial Release Form for B2B Marketing: Templates and Strategies
MarketingJan 22, 2026· 5 min

Testimonial Release Form for B2B Marketing: Templates and Strategies

Learn how to create testimonial release forms, when email consent works, and why adding a clause to your contracts upfront saves headaches later.

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B2B Case Studies: Examples from the Top 58 Growing SaaS Companies in 2025
MarketingJan 22, 2026· 12 min

B2B Case Studies: Examples from the Top 58 Growing SaaS Companies in 2025

Learn how top 58 growing SaaS companies use case studies to drive conversions, with real examples from Gong, ClickUp, Databricks, and proven frameworks.

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How to Write Anonymous Case Studies
MarketingJan 22, 2026· 5 min

How to Write Anonymous Case Studies

Learn why anonymous case studies are still powerful marketing tools and discover proven strategies to create compelling stories without client names or logos.

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Sales Deck Inspiration for Enterprise SaaS B2B
Sales EnablementJan 22, 2026· 6 min

Sales Deck Inspiration for Enterprise SaaS B2B

Learn how to build compelling B2B SaaS sales decks that capture attention, establish credibility, and drive buying decisions during enterprise demos.

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Securing Customer Testimonials: A Step-by-Step Guide
MarketingJan 22, 2026· 4 min

Securing Customer Testimonials: A Step-by-Step Guide

Learn how to secure powerful customer testimonials with the right approach, email templates, and proven strategies for successful case study outreach.

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What Are the Pros and Cons of Testimonials?
MarketingJan 22, 2026· 5 min

What Are the Pros and Cons of Testimonials?

Discover the strategic advantages and potential pitfalls of using testimonials in your marketing, plus how outsourcing can maximize their effectiveness.

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How to Get Video Testimonials from Customers
MarketingJan 22, 2026· 4 min

How to Get Video Testimonials from Customers

Learn proven strategies to get customers to say yes to video testimonials by showing mutual value and making the process effortless.

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How to Write a SaaS Case Study That Converts
MarketingJan 22, 2026· 7 min

How to Write a SaaS Case Study That Converts

Learn to craft compelling SaaS case studies using proven storytelling frameworks that engage prospects and drive conversions through real customer success stories.

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White Paper vs Case Study: Which One Should Your Business Choose
MarketingJan 22, 2026· 5 min

White Paper vs Case Study: Which One Should Your Business Choose

Learn when to use white papers vs case studies for maximum marketing impact. Get best practices and decision-making tips for your content strategy.

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How to Ask a Customer for a Testimonial via Email
MarketingJan 22, 2026· 4 min

How to Ask a Customer for a Testimonial via Email

Learn the strategic approach to requesting customer testimonials via email. Includes proven templates and tactics to maximize response rates.

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Crafting Case Study Questions: A Thoughtful Approach to Customer Testimonials
MarketingJan 22, 2026· 4 min

Crafting Case Study Questions: A Thoughtful Approach to Customer Testimonials

Master the art of customer interviews with strategic questioning techniques that transform testimonials into powerful sales assets.

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The Case for Video Customer Testimonials Versus Written Case Studies
MarketingJan 22, 2026· 6 min

The Case for Video Customer Testimonials Versus Written Case Studies

Learn why video testimonials increase conversions by 80% and how they build more trust than written case studies for SaaS companies.

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Asking For SaaS Customer References
Sales EnablementJan 22, 2026· 4 min

Asking For SaaS Customer References

Learn how to ask SaaS customers for reference calls with proven email templates and strategies that turn satisfied customers into powerful advocates.

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Defining a SaaS ICP (Ideal Customer Profile)
Sales EnablementJan 22, 2026· 5 min

Defining a SaaS ICP (Ideal Customer Profile)

Learn how to define your SaaS Ideal Customer Profile and use customer insights to build sales enablement materials that boost quota attainment.

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Why Case Study Slides are Essential for Sales
Sales EnablementJan 22, 2026· 4 min

Why Case Study Slides are Essential for Sales

Learn how to leverage customer testimonials and case studies in sales demos to build trust, reduce sales cycle time, and win more deals.

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How To Incorporate Social Proof On Your Website
MarketingJan 22, 2026· 13 min

How To Incorporate Social Proof On Your Website

Learn how Gong.io masterfully uses customer stories and testimonials across their website to build credibility and drive conversions through strategic social proof.

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How to use Case Studies in Marketing and Sales
MarketingJan 22, 2026· 8 min

How to use Case Studies in Marketing and Sales

Learn how to maximize case studies across your entire sales funnel, from awareness to decision, and turn one customer interview into multiple marketing assets.

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The Benefits of Outsourcing Customer Testimonials 
MarketingJan 22, 2026· 5 min

The Benefits of Outsourcing Customer Testimonials 

Discover how outsourcing customer testimonials can boost conversions, save time, and create more compelling case studies for your sales pipeline.

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How to get Case Studies Approved for Marketing
MarketingJan 22, 2026· 8 min

How to get Case Studies Approved for Marketing

Master the art of getting case studies approved with strategic tactics that work even when legal or marketing teams say no.

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Getting Customers to Agree to Case Studies
MarketingJan 22, 2026· 7 min

Getting Customers to Agree to Case Studies

Learn proven tactics to convince reluctant customers to participate in case studies by making the process mutually beneficial and friction-free.

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Why Video Testimonials Are Essential for Effective Case Studies
MarketingJan 21, 2026· 5 min

Why Video Testimonials Are Essential for Effective Case Studies

Case studies build trust, but without video testimonials, they leave a credibility gap. Discover why video proof is now a non-negotiable for B2B marketing success.

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