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Privacy Policy

Introduction

Proofmap, LLC is a customer testimonial services company enabling SaaS and B2B organizations to integrate customer testimonials into their content strategies.

We recognize that protecting your privacy is important, and we take our responsibility seriously. This Privacy Notice outlines Proofmap's policies and practices regarding the collection, use, and protection of your personal information and describes your rights concerning your data. We acknowledge that privacy is an evolving responsibility, so this notice may be updated periodically to reflect changes in our practices or privacy policies.

Data Protection Officer

Proofmap is headquartered in Austin, TX, USA, and has appointed a data protection officer to address any questions or concerns you may have regarding Proofmap's personal data policies or practices. If you wish to exercise your privacy rights, please reach out to Proofmap's data protection officer as follows:

Heather Cooper
Proofmap
1000 San Marcos #415, Austin TX, 78702
heathercooper@proofmap.com

How We Collect and Use (Process) Your Personal Information

Proofmap collects limited personal information about website visitors and clients, which generally includes:

  • Name
  • Job title
  • Employer name
  • Work address
  • Work email
  • Work phone number

This information is primarily used to provide our services to prospective and current clients.

We do not sell personal information to anyone and only share it with third parties who facilitate the delivery of our services.

Proofmap may receive personal information about individuals from third parties, which typically includes further details on employers or industries. We may also collect your personal data from publicly available sources like LinkedIn.

Use of the Proofmap Website

Like most websites, Proofmap's website may collect certain information automatically, stored in log files. This information may include IP addresses, the region or general location of your device, browser type, operating system, and other usage data about Proofmap's website, such as the pages you view. This helps us tailor our site to better meet user needs. We may also use IP addresses to diagnose issues with our servers, administer the website, analyze trends, track visitor movements, and gather demographic information.

Sharing Information with Third Parties

Proofmap stores personal data in databases hosted by third-party providers. These third-party providers do not access or use your data beyond cloud storage and retrieval. (i.e. Google Drive) Occasionally, Proofmap may work with third parties to send you information about our products, services, or events.

Proofmap can provide a list of our subprocessors upon request.

Proofmap does not otherwise disclose personal data to non-Proofmap entities unless:

  • You request or authorize it;
  • It is related to Proofmap-hosted or co-sponsored events;
  • Required by law, such as for law enforcement purposes;
  • It is provided to agents, vendors, or service providers who perform functions on our behalf;
  • Needed for emergency or safety situations; or
  • Required to address disputes, claims, or legal requests.

Aggregated, non-identifiable data may be shared for marketing or promotional purposes.

Proofmap's website may link to or integrate with third-party services like LinkedIn. When interacting with these services, you should review their privacy policies.

Transferring Personal Data to the U.S.

Proofmap's operations are based in the United States, where the data you provide is processed. By using Proofmap's services, you consent to processing your information in the U.S. Although the U.S. does not have an EU "adequacy" ruling under GDPR, Proofmap has adopted data protection clauses based on GDPR guidance to safeguard your data and is committed to updating these practices as standards evolve.

Depending on the context, Proofmap may collect and transfer data under various legal bases, including consent, contract performance, or legitimate interest, while upholding your rights and freedoms.

Data Subject Rights

GDPR and similar privacy laws grant certain rights, including:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision-making, including profiling

If you wish to confirm that Proofmap processes your data, or to access your personal data, please contact us. You may request information regarding the purposes of processing, categories of data, data sources, and retention period. Requests for data correction, erasure, or the cessation of direct marketing activities are also accommodated.

If we deny access, we will provide an explanation. Proofmap will respond within a reasonable timeframe and without charge.

For inquiries about data processing, please contact us at heathercooper@proofmap.com. EU residents may also contact their national data protection authority.

Data Storage and Retention

Your data is stored on Proofmap's servers and those of third-party providers. Proofmap retains customer data for the duration of the business relationship and as needed for internal analysis and archival purposes. Prospect data is kept until it no longer holds business value. All personal data can be deleted upon verified request. To request this, contact: heathercooper@proofmap.com

Questions, Concerns, or Complaints

For questions or to exercise your rights, please contact us:

Proofmap
C/O Data Protection Officer
1000 San Marcos St. #415 Austin, TX 78702
heathercooper@proofmap.com